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Run AI you can sign off on.
20-minute walkthrough across the platform plus a separate trust-and-security session for CIOs and procurement teams.
Security, privacy, AI governance, and compliance — designed for restaurant CIOs and procurement teams. Every Nova platform feature is built on infrastructure that meets enterprise restaurant standards.
PCI DSS Level 1, SOC 2 Type II in progress, EMV certified, penetration tested. Every Nova deployment runs on infrastructure built for payments and restaurant-scale traffic.
See security program →Every model has an owner, a test suite, and an audit trail. Voice AI escalates ambiguous orders. Vision AI alerts managers — it doesn't act unsupervised. Reporting AI cites sources.
See AI principles →Guest data is partitioned per brand. PII encrypted at rest and in transit. Customers control what trains shared models. GDPR and CCPA compliant.
See privacy policy →PCI DSS Level 1 · EMV · SOC 2 Type II (in progress) · GDPR · CCPA · State-by-state privacy compliance.
99.95% target uptime across the platform. Multi-region failover. Real-time status page with incident transparency.
MSA, DPA, security questionnaires (CAIQ, SIG), sub-processor list — all available for procurement review during the sales process.
Nova maintains a dedicated security and compliance contact for enterprise buyers. Request our SIG / CAIQ, sub-processor list, or pen-testing summary.
20-minute walkthrough across the platform plus a separate trust-and-security session for CIOs and procurement teams.