+18% sales lift from one Reporting AI insight
Each vendor under a separate SLA. Middleware glued them together. Personalization impossible.
Every module on one unified data layer. AI built in. One vendor relationship.
Bayou Bistro started as a single-location Cajun seafood concept. The founder ran Toast for POS, a separate digital ordering vendor, and a tangle of spreadsheets for menu and labor. Growth required a platform that could scale with them — without a six-month implementation between every new opening.
Mobile app, online ordering, loyalty, POS, KDS, online ordering with DSP integration, and AI Marketing — all on the same platform from the first new opening. New locations launched in days, not months. Menus updated in real time across every channel.
Reporting AI surfaced a pattern in the order data that the team had never thought to look for: when desserts were presented on a cart rather than the printed menu, attach rate jumped 18% and average ticket lifted measurably. The CEO didn't ask the question — the AI surfaced it from cross-channel order data.
Beyond the dessert cart story, AI-driven upsell at the kiosk added another 7.4% to average ticket. AI Marketing generated lifecycle campaigns from unified guest data. By location 12, the operator had a playbook that could replicate across regions without re-implementing technology.
20-minute walkthrough. Bring your existing vendors; we'll show you exactly what moves to Nova and what stays. Plus the free kiosk offer is still live.